To cancel with no charge, we require at least 12 hours notice:
- To cancel, our first choice is that you use the online booking system by going into your appointment confirmation and scrolling to the bottom of the email- then select the option to cancel.
- If you can’t cancel online, our second preference is to email the therapist at (their first name)@tinymassage.com. For example [email protected]. Emails are a good option because there will be a written note of your cancellation showing the time when it was sent.
- Our third preference is for you to text a message to the administrator 503-929-3845. The administrator will then get ahold of the therapist.cancel your appointment or you will be charged for your session.
- Our fourth preference is for you to call the cart phone at 503-607-4991. You must leave a message telling us that you would like to
To cancel an appointment under 12 hours from the session time:
- Unless there is an extenuating circumstance, you will be charged for any cancellations made under 12 hours from the session time. Our therapists need to pay their bills and cancellations at the last minute have a harder time getting filled.
- Even though yourwill be charged for cancellations under 12 hours, please do us the courtesy of emailing the therapist to let them know you won’t be showing up. You can email them at (their first name)@tinymassage.com. Our second preference would be to call the cart phone and leave a message on the cart phone at 503-607-4991.
We thank you so much and appreciate your business!